Privacy Policy Last Updated: [8/12/2025]

At Muwerid, we are committed to safeguarding your privacy and protecting all information shared with us. We understand the importance of trust in any business relationship, especially when it involves sensitive documents, commercial data, and communication between buyers and suppliers. This Privacy Policy explains how we collect, use, store, and protect your information, as well as the rights you have regarding your data. By using Muwerid.com, you acknowledge and agree to these practices.

Muwerid collects information that you choose to provide when you create an account, upload business documents, list products, submit inquiries, or interact with suppliers. This may include your name, contact details, commercial registration information, tax certificates, identification documents, and business-related content. Because Muwerid operates as a B2B platform, the information you upload may be essential for verifying your company and maintaining a secure marketplace. We also automatically collect technical data such as your IP address, browser type, device information, browsing activity, and general location to improve performance and maintain platform integrity.

The information we collect is used to verify user identities, ensure vendor authenticity, facilitate communication between buyers and suppliers, and support the operational needs of our platform. We also use your data to enhance user experience, improve search accuracy, optimize product recommendations, and provide support when needed. Additionally, we may process your information to comply with Saudi regulations, address security threats, detect fraudulent activity, and maintain a safe environment for all users.

Muwerid does not sell or trade personal data under any circumstances. Information may only be shared with trusted third-party service providers who help us operate the platform such as hosting providers, email delivery systems, analytics services, and security partners. These providers are strictly prohibited from using your data for anything other than delivering the services we require. In certain cases, and only when required by law, we may share information with governmental bodies, regulators, or law enforcement authorities to comply with Saudi Arabian legal obligations.

To protect your privacy, Muwerid uses secure hosting environments, encrypted connections (SSL), firewalls, restricted data access, and ongoing security monitoring. We take every reasonable step to prevent unauthorized access, misuse, or data loss. While no online system can guarantee absolute security, our commitment is to employ industry-standard methods and continuously improve our protective measures. Users are responsible for keeping their passwords confidential and reporting any suspected unauthorized activity immediately.

You have the right to access, update, or correct your personal information at any time. You may also request account deletion, subject to any legal or regulatory requirements that obligate us to retain certain information. Vendors are responsible for ensuring that any product information, business details, or uploaded documents they submit are accurate, lawful, and compliant with Saudi commercial and intellectual property laws. Muwerid reserves the right to suspend or remove any account that provides false information, violates our policies, or engages in harmful or unethical behavior.

We retain user data only for as long as necessary to operate the platform, comply with regulatory obligations, resolve disputes, and protect our users and business from fraudulent or abusive activity. In cases where data must be preserved for legal, security, or compliance reasons, Muwerid will retain only the minimum amount required.

Muwerid may contain links to external websites or third-party vendor pages. While we aim to list only reputable companies, we are not responsible for the privacy practices or content of any third-party site. Users are encouraged to review the policies of external sites before sharing any information.

This platform is intended for users aged 18 and above. We do not knowingly collect or store information from minors. Any account found to be associated with a minor will be removed promptly for safety and compliance purposes.

We may update this Privacy Policy to reflect new regulations, platform developments, or improvements in security. Any changes will be posted with a revised “Last Updated” date. Continued use of the platform after an update constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us at support@muwerid.com. Your privacy and trust are central to the Muwerid experience, and we remain committed to protecting both your business and your information at every step.